Training guide 3

In this document:

Trainer Preparation

The following information is given to help facilitators prepare to deliver the training modules. This preparatory work will help trainers elaborate and clarify points raised within the training and generally enhance trainers’ confidence and competence to deliver the training.

Allow sufficient preparation time before delivering the course to familiarise yourself with the training manual by reading the module plans, corresponding presentations and handouts. Ensure that your knowledge is up to date by familiarising yourselves with the accompanying resources and guidelines, recommended reading and by visiting the websites detailed.

Consider, whether there are opportunities to establish relationships with local HCV medical experts or ‘experts by experience’ such as PWID or others affected by HCV who can support your training and increase your knowledge and confidence in the subject area.

Trainers’ pre-training checklist

Where provided, the pre-training checklist in each module should be used to develop your local understanding of local HCV prevalence, prevention and treatment and care opportunities and tailor the training to the participants’ needs.

Remember to look constantly for local examples, illustrations and statistics to update slides and expand on the materials provided.

Preparing for the workshop

The following points summarise key issues to consider for effective workshop delivery.


The venue for training can make a big difference to a programme’s outcome. It needs to be comfortable and of a suitable size to accommodate and conduct both whole-group and small-group learning. A service-based setting is not always the most appropriate if work demands interfere with the learning. Aim for an environment that provides opportunities for learning without distraction. The location should be readily accessible to participants. Specific consideration should be paid to the needs of participants with disabilities or special needs. You may need to give specific instructions relating to travel, parking and public transport.

Workshop logistics

Ensure that toilets and any necessary catering facilities are available. Always check that the equipment you need is available and working and that you have the materials listed at the beginning of each workshop.


Define the size and composition of the group in order to determine how the course can be made most suitable for the participants’ training needs, i.e. how many will be trained, their experience, their professions/occupations and their potential role in promoting and  implementing effective Hepatitis C treatment and care.

Ensure that all participants have been given the workshop outline and are aware of the learning objectives in advance of the workshop. You may want to guide them to identified resources to assist them in preparing for the training module.

Training PWID may require specific planning and discussions. Invite potential current or former users to any training module well in advance and help clarify workshop structure, learning expectations and identify any practical needs that will support participation. This may include arranging travel or offering travelling costs and an attendance fee. Consider what arrangements are needed for those receiving or requiring OST to support their attendance and participation and consider how the programme timing can be adjusted to meet the needs of PWID.

You should consider the culture, gender, race, ability and age of participants. Gender is particularly important, since there may be cultural restrictions on matters that can be talked about by one gender in front of the other. Be sensitive to these issues within small group discussions where same-gender groups may ensure that participants are not made uncomfortable by discussions and exercises.  Be aware of religious needs and consider how you might cater for prayers and observances and school holidays and ensure that support is given to those with literacy problems.


Ideally, the programme should be co-facilitated as this is considered the most effective method to enhance and maintain the quality of the training and manage the various group activities. Co-facilitation may include other professionals, advocates or experienced PWID; however, when training smaller groups a single facilitator can usually administer the workshop effectively. When working with a co-facilitator, establish and agree roles and responsibilities in running the workshop prior to delivery. During delivery facilitators should confer with each other after each module so that any issues that arise can be dealt with (such as engaging less participative learners).

Delivering training with co-facilitators usefully allows for note-taking to record important discussions and questions as they arise and can serve as a record for subsequent follow up.

Learning Styles

Most people have a preferred learning style. A variety of models have developed over the years that provide related but different perspectives on individual learning styles. When running shorter workshops or training modules the opportunities to assess and respond to these will be limited. However, as a general rule facilitators should remember that people respond to different types of presentation and workshop format and should take any opportunities to orientate learning towards participants’ preferences. This training has been designed to include a range of formats and styles to help address diverse learning styles.


Photocopy sufficient course handouts and relevant materials for the number of workshop module participants and have these ready for distribution at the start of training.

Module completion certificate

Consider distributing certificates, supported by the agency responsible for the training, confirming attendance on completion. This may be useful for people who have to evidence ongoing professional development. For some people this also boosts participation and motivation during the training and enhances the way it is used subsequently.

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