Training guide

In this document:

Workshop Introduction

Introduction goal:

To introduce participants and facilitators, establish course expectations and practicalities.

Materials and resources required:
  • Computer/laptop with projector
  • Flipchart paper, stand and pens
Introduction time: Approximately 30 minutes

Task: Show Slide 0.1 (Workshop introduction) and introduce yourself and welcome participants to the workshop:


The workshop should start with a round of introductions as an ‘ice breaker’: as a minimum everyone in the group should take turns to state their name, where they work and their role. If wanted, people can add something a bit more personal about their background. The following is an example:

Introducing your neighbour:
  • Allow about 20 minutes depending on workshop size
  • Ask all participants to select a partner for this ice-breaker, ideally someone they have never met before
  • Give the participants ten minutes to have a conversation with each other (five minutes for each interview) so that they can introduce their partner to the rest of the group
  • Give each participant about one minute to introduce his or her partner
  • Make a note of people’s names as group members introduce themselves on flip-chart paper and keep it visible as an aide-mémoire

It is important to encourage participants to be informative but succinct. Activities generally take longer within larger groups. Allowance needs to be made for this as there may be less time for individual contributions.

Supporting content:

Generally ice-breakers are used to facilitate and enhance the training environment and are used to:

  • Create a positive group atmosphere
  • Help people to relax
  • Break down social barriers
  • Energize & motivate
  • Build rapport
  • Help people to "think outside the box"
  • Help people to get to know one another

Ice-breaking exercises can also be used if tension has risen to a high level among participants, if facilitators sense that frustration is rising, or to begin each day of a multi-day workshop.

Before moving on to the first training module, clarify ‘housekeeping’ issues including:

  • Toilet facilities
  • Fire procedure, emergency exits and whether any routine fire testing is expected
  • Switch off/silence mobile phones/bleepers,
  • Smoking policy
  • Start and close times
  • Any other practicalities

Establish ground rules including topics such as:

  • Confidentiality
  • Respect
  • Open to differing views
  • Constructive challenging
  • Being present
  • Time keeping
  • Responsibility for learning
  • Participation, not domination
  • One person to talk at a time

Make explicit the kind of behaviour expected so that is easier to deal with unhelpful behaviour later (if it occurs). Write up ground rules on flipchart to use as a reference for discussion and clarification.

Show Slide 0.2 (Training overview) illustrating module contents. As an introduction to each module there is an opening slide that summarises the module goal, learning objectives, and topics covered in more detail:

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